Delete My User Data

How to request deletion

1. 1Email us at support@loveyourwallet.com with the subject line “Delete My Account and Data”.
2. 2Include your username (and the email address associated with your account) so we can locate and verify your account.
3. 3We will verify your request and permanently delete your account and all associated data within 30 days. We will email you to confirm once it is complete.

What data is deleted

When you request deletion, we delete all of your user data. This includes:

• Your account information, such as your email address, username, and authentication details.
• Your portfolio data, including manually entered assets, holdings, and information synced from any connected services.
• Your preferences and settings, such as language and currency.
• Usage and device information tied to your account.

What may be retained

After deletion, we do not keep your personal data. We may retain a limited set of records where we are legally required to do so (for example, to comply with tax, accounting, fraud-prevention, or other legal obligations). Any such records are kept only for the period required by law and are then deleted.

Deletion is permanent and cannot be undone, so please export anything you want to keep before submitting your request.